The truth is that the events of the past few weeks have been no accident. I’ve interviewed Zuckerberg and/or members of his team more than a dozen times in the last three years, and I believe they all completely understood the company’s new privacy settings would be controversial. Indeed, I think they intended them to be controversial. Look back at the history of Facebook’s privacy firestorms — they happen roughly every 18 months — and you’ll see they all fit the same pattern. In order for Facebook to succeed, it needs to keep challenging existing conventions about online privacy. This isn’t a secret. Zuckerberg has said it many times. What he hasn’t said – but which he and anyone else with a brain knows – is that there is no way to do that without making some users angry.